Welcome to Elegant Men Shop (suitupelegance.com). These Terms and Conditions govern your use of our website and the purchase of our distinguished menswear collections. By accessing our site and making purchases, you agree to be bound by these terms.

1. Website Usage

1.1 Eligibility

Our website and services are intended for customers aged 18 years or older who reside in our service areas (excluding Asia and certain remote regions).

1.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account

2. Products & Services

2.1 Product Descriptions

We take pride in offering premium menswear including:

  • 2-Piece and 3-Piece Suits
  • Wedding Suits
  • Formal Shoes and Footwear
  • Leather Jackets and Accessories

While we strive for accuracy in product descriptions and images, slight variations may occur due to monitor settings.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders & Payments

3.1 Order Process

Your order represents an offer to purchase which we accept when we send a confirmation email. Our atelier requires 1-2 business days to prepare your order with care.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

4. Shipping & Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

4.2 International Orders

Customers are responsible for any customs duties or import taxes. Delivery times may vary internationally.

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in pristine condition (unworn, unaltered, with original tags). To initiate a return:

  1. Email [email protected] within 15 days
  2. Include order details and reason for return
  3. Wait for Return Merchandise Authorization (RMA)
  4. Ship items to our Worcester atelier

5.2 Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns for:

  • Personalised or made-to-measure garments
  • Accessories marked “final sale”
  • Items without original packaging

5.3 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on suitupelegance.com, including text, graphics, logos, and product designs, is the property of Elegant Men Shop and protected by intellectual property laws. Unauthorised use is strictly prohibited.

7. Liability Limitations

Elegant Men Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or images

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions regarding these Terms:

Elegant Men Shop
87 Bath Rd
Worcester, GB WR4I 6TZ
Email: [email protected]

Last Updated: [Insert Date]